Privacy policy
Last updated: May 2026
This Privacy Policy describes what information Shanvi Return Gifts collects from visitors and customers, how we use it, and your choices.
What we collect
When you visit our website, place an order, or contact us, we may collect:
- Contact details: name, email address, phone number, shipping and billing address.
- Order details: products purchased, quantities, customisation notes, payment status.
- Communication: messages you send us via WhatsApp, email, or contact form.
- Technical data: IP address, browser type, device information, pages visited, and similar information collected automatically through cookies and analytics.
How we use it
We use your information to process and deliver your orders, send order confirmations, handle returns and support, improve our service, send optional marketing updates (if you've opted in), and comply with legal obligations.
What we don’t do
We do not sell, rent, or trade your personal information to third parties for their marketing.
Third-party services
We use Shopify (hosting), payment gateways, courier partners, and analytics tools. They have their own privacy practices and only receive the minimum information needed.
Cookies
Our website uses cookies for essential site functions, remembering your cart, and analytics. You can disable cookies in your browser settings.
Your rights
You can ask us what information we hold about you, request corrections, ask for deletion (subject to legal retention obligations), and opt out of marketing emails. Write to hello@shanvireturngifts.com.
Contact
For privacy-related queries, write to hello@shanvireturngifts.com. Full policy at /pages/privacy-policy.